S365 Privacy Policy — How Your Information Is Protected

Welcome to the s365.onl platform. This Privacy Policy ("Policy") is designed to establish a transparent relationship between s365 and you. We believe you have the right to know exactly what we do with your information.

S365 has written this privacy policy in plain, straightforward English with our Bangladeshi users in mind. By using the platform, you are considered to have accepted these terms — so please read through everything carefully at least once.

If this privacy policy changes, we will post a notice on the platform and update the "Last Updated" date at the top of this page. We recommend checking this page regularly.

Under s365's privacy policy, we may collect the following types of information:

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against s365's privacy policy.

S365 uses your information solely for the purposes listed below — it is never used for anything beyond these:

• Account Management: For registration, login, and profile updates.
• Payment Processing: To ensure deposits and withdrawals are completed securely.
• KYC Verification: To verify your identity and prevent fraudulent activity.
• Customer Support: To resolve your queries and complaints.
• Security Assurance: To prevent fraud, money laundering, and misuse.
• Service Improvement: To analyze user experience and improve the platform.
• Relevant Promotions: To inform you of relevant offers and bonuses (with the option to opt out).
• Legal Obligations: To meet regulatory requirements.

The core promise of s365's privacy policy is simple — your data is never sold. However, it may be shared on a limited basis with trusted parties in order to provide our services:

• Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
• KYC Verification Body: Licensed verification services to confirm your identity.
• Law Enforcement Agencies: When required by court order or legal obligation.
• Technology Partners: Hosting and security service providers (under NDA).

The parties listed above receive only the specific information required for their designated function. They are bound by their own policies, which must be consistent with s365's privacy policy.

S365 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser. The types of cookies we use include:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand site usage patterns — fully anonymized data.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

S365 uses industry-standard security technology to keep your data safe. The following protections are active under our privacy policy:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Passwords are bcrypt-hashed — never stored in plain text.
• Two-factor authentication (2FA) is available — optional but strongly recommended.
• Regular security audits and penetration testing.
• 24/7 monitoring and firewall protection at our data centers.
• Automatic alerts and session lock on suspicious login attempts.

Under s365's privacy policy, your data is retained only for as long as necessary:

• Account Information: For the duration the account is active, and for 5 years after closure (for legal purposes).
• Transaction Information: 7 years — as required by financial regulatory obligations.
• KYC Documents: 5 years after verification.
• Support Conversations: 2 years after the issue is resolved.
• Analytics Data: Indefinitely, in anonymized form.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Under s365's privacy policy, you have the following rights over your own data:

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

S365 strictly prohibits anyone under 18 from using the platform. This is an integral part of both our privacy policy and responsible gaming commitment.

• Age is verified at the time of registration.
• We do not intentionally collect any data from minors.
• If a minor is registered by mistake, their account and all associated data will be deleted immediately.
• If parents believe their child has registered an account, they should contact support immediately.

S365 may update this privacy policy from time to time. When significant changes are made, we will:

• We will post a clear notice on the platform.
• You will be notified via your registered email or SMS.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the changes, you may request to close your account.